Right of withdrawal

If the goods are returned if they are not satisfied, the shipping costs will not be reimbursed. All products that leave our company are thoroughly checked in order to largely rule out complaints. However, if a product should be defective, we will bear the cost of the return. If you are not satisfied or if the goods are not to your liking or should be defective contrary to expectations, the goods must be returned immediately.

The goods must be unused and in perfect condition, as they were delivered. Pads and blankets are subject to the hygiene regulations and are excluded from return or exchange after use.

The buyer is obliged to check the goods immediately upon receipt and to report any complaints to us immediately by email within 14 days at the latest


and to be returned to the following address within this period:

Werner Steckelbruck

N.I.E. Y1114767V

Urb. La Marina, C/Paris 105

03177 San Fulgencio


Tel. +34 639 361 255